We want you to love your order. If something isn’t quite right, we’re here to help.
Returns
You can return any unworn, unwashed item within 14 days of delivery.
Items must be in their original condition with tags attached.
Once we receive and inspect your return, your refund will be processed back to your original payment method within 3–5 business days.
Exchanges
Need a different size or color? We offer free exchanges within 14 days.
As soon as we receive the original item, your replacement will be shipped out.
Non-Returnable Items
Final sale items
Items showing signs of wear, washing, or damage
Items without original tags or packaging
Return Shipping
Return shipping costs are the customer’s responsibility unless the item arrived damaged or incorrect.
If we made an error, we’ll cover all return shipping fees.
Damaged or Wrong Items
If your item arrives damaged, defective, or incorrect, contact us within 48 hours and we’ll make it right immediately.
How to Start a Return
Email us at support@atlas.com with:
Your order number
The item you want to return or exchange
A short explanation (size issue, wrong item, etc.)
We’ll respond with next steps and a return address.